Pick Up or Delivery
On time · In good condition
We offer the convenience of either pick up from our warehouse or delivery to your Sydney premises. Our reliable transport options mean that your order arrives on time and in good condition, so there’s no need to stress.
Would you like to save time and money?
Where products are available, you’re most welcome to collect your order from our warehouse. This way you’ll probably get your order sooner and you can save on delivery charges that might otherwise apply. Pick up is normally available within a couple of business days or sooner, so why not Order Now?
Do you like freebies?
We gladly provide free standard delivery to most Sydney suburbs for product orders over $300+GST – that’s something worth smiling about. For this to apply, there must be easy ground level access to your premises, and depending on the products ordered, usually requires you to unload our vehicle with a forklift. Where required, we can also unload by hand, but there may be an additional fee to help cover the extra time and effort.
Is it helpful to have the relevant information?
We generally deliver Monday to Friday as follows.
- Monday & Thursday – Sydney West plus suburbs on route from Pendle Hill
- Tuesday & Friday – Sydney City plus suburbs on route from Pendle Hill
- Tuesday – Sydney North Shore plus suburbs on route from Pendle Hill
- Wednesday – Suburbs surrounding Pendle Hill
Our delivery schedule can be subject to change, but our aim is to make sure your order arrives when agreed or before, because keeping you happy is important.
Is a reliable service what you’re looking for?
Where products are in stock, standard deliveries occur within seven business days, inclusive of the day you place your order. However, you’ll be pleased to know that in most cases your order will arrive sooner. So don’t miss out, Buy Now.
Sometimes you need things faster, don’t you?
Where products are in stock, priority delivery occurs within three business days, often the next business day, which is even better. However, priority delivery is not available on all orders, since some products and quantities are limited. We’ll notify you asap if priority delivery is not available and will do our best to offer you a suitable alternative. An additional fee applies for our priority delivery service.
Would you like an option that suits your specific needs?
We understand that our regular pick up and delivery services might not be totally suited to your particular situation. If that’s the case send us a message or email, or give us a call, prior to placing your order and we’ll be happy to discuss whether or not we can offer a more tailored solution.
Does it help to know what’s going on?
Whether you prefer to pick up or have your order delivered, we’ll make every effort to meet your request on time. However, some products or quantities may not always be available at short notice and your chosen pick up or delivery option may need to be amended. If that’s the case, don’t worry, we’ll contact you promptly, so you’ll have plenty of time to decide what you want to do. Our aim is to keep you happy.
Whilst we will make every effort to get your order to you as soon as possible, backorders are excluded from specified standard and priority delivery periods. On average, a typical backorder might take from 1 to 3 weeks to fulfil, depending on the product purchased.
Please read the Delivery section of our Terms & Conditions for more information.